TextBook
MENINGKATKAN JOB PERFORMANCE DENGAN MENINGKATKAN EMOTIONAL INTELLIGENCE DAN EMPLOYEE ENGAGEMENT: EFEK MEDIASI MODERASI PSYCHOLOGICAL CAPITAL DAN BURNOUT (Studi Pada PT. Luhai Industrial Serang-Banten) (tesis)
ABSTRACT
This study aims to examine and analyze the effect of emotional intelligence, and
employee engagement on job performance through psychological capital and
burnout as moderation. This study uses a descriptive quantitative method with a
causal approach. The object of research on employees of PT. Luhai Industrial
Cikande Serang used a sample of 110 respondents. Questionnaire answers were
measured using an interval scale of 1 – 10. The data were analyzed using the
SmartPLS version 3.29 software. The results of this study stated that: 1). emotional
intelligence has no significant effect on job performance. 2). employee engagement
has a significant positive effect on job performance. 3). emotional intelligence has
a significant positive effect on psychological capital. 4). psychological capital has
a significant positive effect on Job Performance. 5). psychological capital can
mediate the effect of emotional intelligence on job performance. 6). burnout
strengthens the relationship between employee engagement and job performance.
7). Burnout weakens the relationship of psychological capital to Job Performance.
Keyword: Emotional Intelligence, Employee Engagement, Psychological Capital,
Burnout, Job Performance
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